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To remain current with the many challenges manufacturers in this industry are faced with each and every year. Our staff will work diligently to become a part of the solution for the continued success and growth of your business. You can expect to experience added value and long-term benefits as a standard feature with any equipment or system purchase from Machine Solutions. The following paragraphs describe how we expect to deliver this commitment to you.

Commitment to service…

We are bringing about a new commitment to true local service by supporting our lines both during and after the warranty period on a local basis, with a cast of factory certified field technicians who specialize in the latest technologies from our "world-class" suppliers. We offer this service as a means to provide our customer base every opportunity to maintain product delivery commitments made to their customers and to eliminate the valuable resources consumed during extensive travel.

It will always remain in our best interest to develop a strong partnership with our customers, regardless of size, in an effort to help them become more competitive in a global economy. If you are not actively pursuing lean initiatives, you can expect to hear from our staff. If you are advanced in your lean implementation strategies, we will understand your direction. A new frontier is emerging within the manufacturing sector and those who embrace the necessary changes will become stronger and profitable while the rest will be left behind.

In order to maintain these strong partnerships, we will chose to align ourselves with machine manufacturers who continue to provide the most reliable technologically advanced equipment designed to meet the challenges our industry faces as we move forward. Machine Solutions is simply committed to deliver more than you paid for, in the long run.

Finally, we are involved in the same initiatives and development activities that are important to our customer base in order to understand the challenges facing the industry. You will see us actively participate in local AWI chapter and IHLA meetings along with various educational seminars conducted by Purdue University. We will fully support and participate in all forest sustainability efforts including Wood is Green, Dovetail Partners and the Hardwood Federation. We have come to the realization that our industry must form a concerted effort to change an unfavorable perception concerning the sustainability of American hardwoods as a viable building material – the only carbon negative choice.

Send mail to info@machinesolutionsllc.com  with questions or comments about this web site.
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